Support

Answers to the things people actually ask. If yours is not here, write to us — a person reads that inbox.

I keep missing the slice I aim for in Timing Wheel

Do not lead the pointer. After you tap stop, the wheel coasts exactly two more turns — a whole number of turns — so it lands on the slice that sat under the pointer at the moment you tapped. The coast adds no offset. What you do have to allow for is your own reaction: the rim turns twice a second, so pick the slice you want and commit as it arrives, rather than reacting once you see it.

Why does Number Wheel say 97.3%?

Because that is what the board does over a long run, and showing it is the point of the mode. A single spot returns 36 for the 1 you used, but there are 37 spots. That one extra spot is the whole gap: 36 ÷ 37 = 97.3%. The bottom line adds up every round you have played so you can watch your own figure drift toward it. Over a short session it will bounce around a lot — that is the interesting part.

Can I get more units, or buy anything?

No, and there is nothing to buy. Units are tally marks used to count what the board does; they are not currency and there is no balance to run out of. The game contains no store, no purchases and no payment of any kind.

How do I reset my progress?

Your progress lives only on your device. Clearing site data for the game in your browser or device settings, or uninstalling the app, erases it and starts you over. We keep no copy, so this cannot be undone — and equally, we cannot restore progress you have cleared.

Does it work offline?

Yes, completely. The game makes no network requests at all. Once loaded it runs with the network switched off and behaves identically.

Sound and music

Both are on by default and each has its own switch behind the settings button in the top bar. Every sound in the game is generated as it plays rather than loaded from a file, so switching them off has no effect on download size — but it does save a little battery.

The awards say I am close but nothing unlocked

Award progress is recalculated from your own totals every time you open the awards screen, so what you see is always current. Some awards count rounds in one specific mode rather than rounds overall — the description under each name tells you which one it is watching.

Is my data being collected?

No. The game has no accounts, no analytics, no advertising and no network connection. Nothing about you or your play leaves your device. The full detail is in the Privacy Policy.

Reporting a problem

Please include your device model and operating system version, which mode you were in, and what you expected to happen instead. Screenshots help a great deal.

Contact

HG Consult, Inc.
7733 N Wallace Ave, Kansas City, Missouri 64158-1424, United States
E-mail: VetterickForge04@outlook.com
Phone: 1-314-270-7131
We aim to reply within three business days.